- Good Location with high traffic count, plenty of parking, with easy access. (no wasted square footage)
- Excellent Professional Trained Staff. An existing, structured on-going training program.
- Excellent Customer Service (standard of excellence).
- Managers paid on profits; like an owner.
- Managers held accountable through numbers; Managers get daily, monthly and yearly numbers. There is a clear vision and communication on the key economic driver.
- Clean Store.
- Able to service customers quickly.
- Up to date décor with an up scale look and feel. Design elements are present.
- Inventory controls and excellent Inventory display.
- Technology; computer system to provide managers information and customers efficiency.
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Tuesday, October 10, 2006
Formula for a Successful Retail Store by Chris Tapken
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