Blog Archive

Tuesday, October 10, 2006

Formula for a Successful Retail Store by Chris Tapken

  1. Good Location with high traffic count, plenty of parking, with easy access. (no wasted square footage)
  2. Excellent Professional Trained Staff. An existing, structured on-going training program.
  3. Excellent Customer Service (standard of excellence).
  4. Managers paid on profits; like an owner.
  5. Managers held accountable through numbers; Managers get daily, monthly and yearly numbers. There is a clear vision and communication on the key economic driver.
  6. Clean Store.
  7. Able to service customers quickly.
  8. Up to date décor with an up scale look and feel. Design elements are present.
  9. Inventory controls and excellent Inventory display.
  10. Technology; computer system to provide managers information and customers efficiency.
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